diff options
Diffstat (limited to 'docs/hosting-a-server-with-northstar/troubleshooting.md')
| -rw-r--r-- | docs/hosting-a-server-with-northstar/troubleshooting.md | 33 |
1 files changed, 9 insertions, 24 deletions
diff --git a/docs/hosting-a-server-with-northstar/troubleshooting.md b/docs/hosting-a-server-with-northstar/troubleshooting.md index d258392..27e5569 100644 --- a/docs/hosting-a-server-with-northstar/troubleshooting.md +++ b/docs/hosting-a-server-with-northstar/troubleshooting.md @@ -1,22 +1,5 @@ # Troubleshooting -## Document is empty - -`[error] Failed reading masterserver authentification response: encountered parse error 'The document is empty.'` - -Masterserver needs to request your gameserver for it to be authentified and registered. -This error means that masterserver can't access your server's tcp port. - -Multiple problems can cause this error, but you can narrow it down by checking if your server is reachable from the outside. - -### Check if server is reachable - -You can check if the server is reachable using your internet browser. - -example : `http://{server_ip}:{server_tcp_port}/verify` should answer you `I am a northstar server!` - -Your server **must** be running while you check if the server is reachable. - ### If server is reachable using external IP **Your GameServer is out of date** @@ -31,9 +14,9 @@ Check Northstar's Discord for annoucements. **Ports are not the same** -Your gameserver is configured to listen to a given TCP port. +Your gameserver is configured to listen to a given UDP port. -Masterserver needs to be able to contact your gameserver though that same port. +Masterserver needs to be able to contact your gameserver though that same port (i.e., you can't forward a different external port). **Another Northstar Server is using the port** @@ -45,11 +28,11 @@ This won't generally help but will allow you to avoid checking for the wrong ser Check if your server is reachable from your internal network's IP (often starts with `192.168.x.x`) -**Firewall is blocking tcp ports** +**Firewall is blocking ports** In some cases your Firewall or antivirus can prevent your ports to be exposed to your local network. To fix this issue, make a rule to allow your server to listen on your network. -Disabling the firewall and antivirus can also work, even if it's not reccomended. +Disabling the firewall and antivirus can also work, even if it's not recommended. ### If server is not reachable using external IP but reachable using internal IP @@ -67,15 +50,17 @@ Try checking your loopback network interface `http://127.0.0.1:{server_tcp_port} **Another program is using the port** -Sometimes another program listens to the same tcp port as Northstar. +Sometimes another program listens to the same port as Northstar. You can check if that's the case by running `netstat -a -b` using CMD as admin -As two programs cannot listen to the same port and IP at the same time, changing the TCP listen port can sometimes solve the problem. +As two programs cannot listen to the same port and IP at the same time, changing the listen port can sometimes solve the problem. **Server is using the wrong port** -You can use `netstat -a -b` using CMD as admin to check which process listens on which port +If you are running multiple instances, the other instances may use a higher port number automatically. + +You can use `netstat -a -b` using CMD as admin to check which process listens on which port. ## Cannot join own dedicated server via serverbrowser but others can |