From 194f8a8bfe41cd0c388e79126b05da918118272d Mon Sep 17 00:00:00 2001 From: Cyn <70904206+itscynxx@users.noreply.github.com> Date: Sun, 10 Sep 2023 11:54:09 -0500 Subject: Add origin offline/ORIGIN_LOGGED_OUT to troubleshooting (#206) Adds an entry for "Origin offline" / "ORIGIN_LOGGED_OUT" error messages. --- docs/installing-northstar/troubleshooting.md | 7 +++++++ 1 file changed, 7 insertions(+) (limited to 'docs') diff --git a/docs/installing-northstar/troubleshooting.md b/docs/installing-northstar/troubleshooting.md index f9d925b..12f8238 100644 --- a/docs/installing-northstar/troubleshooting.md +++ b/docs/installing-northstar/troubleshooting.md @@ -17,6 +17,13 @@ If the usual workarounds of restarting EA/Origin, rebooting your pc, or running * Sign out and exit EA/Origin, then start Northstar. It will prompt you for a login, _hopefully_ fixing it if nothing else worked * Start normal Titanfall 2 and then Northstar (_ONLY WORKS SOMETIMES_) +## Origin Offline/ORIGIN_LOGGED_OUT + +This error usually happens when the EA App fails to connect to EA servers properly. To fix this, you can: + +1. Make sure you're signed into the EA App and can see Titanfall2 in your EA Library (only applies to Steam owners. If you can't, check [EA's official guide for linking accounts](https://help.ea.com/en/help/pc/link-ea-and-steam/). +2. Use task manager to end the `EA App` and `EA Background service` tasks, open the EA App, then launch Northstar. + ## Tier0.dll Not found ![Failed to load the tier0.dll](../images/northstar-launcher-error-wrong-location.png) -- cgit v1.2.3